Privacy Policy

 

 

This section will tell you about the security and confidentiality measures that protect the information you transmit to hookal.com when you order lists through its website or when you change your company profile. Here are our answers to some of the questions that concern you.

 

Could someone take my credit card number?

No. Here is why:

Only hookal.com, who process your payment, can have access to the personal data that you transmit on our site, in particular your credit card number and its expiration date. In addition, the page in which you transmit this information is protected by a secure link. Indeed, the servers of hookal.com use an advanced encryption system called SSL secure protocol or “ Secure Socket Layers (SSL)" to encode personal data transmitted over the Internet with a 128-bit key. In other words, to decipher this information, it would be necessary to break a code allowing more than a billion combinations by trying them systematically, one after the other. Thanks to this system, your credit card number and its expiration date, therefore, become virtually indecipherable when traveling on the Internet.

 

How can I recognize a secure connection?

As soon as you arrive on a secure page, your browser will display a message informing you that the document you have requested is protected and specifying that the information you will transmit on this page is encrypted to ensure its confidentiality. In addition, your browser will also display a small icon, usually a small padlock near the URL of the page, confirming the security of the link. Attention: an open or broken padlock warns you that the connection is not secure.

Second clue: when you are on a secure page, an "s" is added to the URL address that appears in the bar of your browser. Instead of starting with "http", it will, therefore, start with "https". On our site, only the pages in which you transmit your credit card number and contact details are subject to a secure link.

 

What personal data does hookal.com need and why?

When you make an online purchase, hookal.com asks for your name, address, email, phone number, credit card number and expiration date. This information allows us to process and track your orders. No credit card information is kept on hookal.com servers.

 

Does hookal.com use cookies?

Yes. The use of cookies on websites is the norm rather than the exception and most browsers are programmed to accept them. Cookies store information about your visit to a small file on your hard drive. This information is used by hookal.com, to speed up your access to the site, to simplify your shopping and to facilitate your navigation. Cookies only store information related to your movements on our site and do not have the capacity to fetch other types of data on your hard drive.

 

Am I always protected when I click on a hyperlink which brings me to another site?

The hookal.com site has no control over the operation of these sites, which all have their own personal data protection policy. Take the time to read it and know that hookal.com is not responsible for the security of the information you transmit to these sites. Although hookal.com takes great care in choosing its partners, please note that by offering these links, hookal.com does not want to endorse or express its agreement with the products, services or information presented on these sites.

 

How can I be sure that requests for changes to my company profile come from the company or an authorized person?

When a file modification request is made from the site, an email is sent to the person who officially provided us with the information previously. It is therefore this person who receives the information necessary to be able to make online changes to the profile.

 

Caution

Despite all the efforts made by hookal.com to protect the personal data circulating through its website, it is up to all users to assume the risk that the confidential seal of these exchanges is broken. This is why hookal.com declines any responsibility for the possible damages which you could undergo because of the information which you exchange with him on the Internet. The hookal.com site reserves the right to transmit personal data concerning you if the law or the regulations in force require it or to protect its rights as well as those of the users of the hookal.com site.

 

Safety is as important to us as you are!

The security of credit card transactions is essential to the success of e-commerce. This is why hookal.com wants to make these transactions as reliable as possible. Any flaw in our security system would have negative repercussions both on our operations and on the confidence of our customers. The hookal.com site, therefore, does everything in its power to prevent credit card fraud and to protect transactions made through its website.

Thank you for shopping on hookal.com!

 

If you have questions about online purchases or about your order, you can contact info@hookal.com